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The role of business investment in scalability

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Christopher H. Volk

When businesses struggle to scale, the problem is rarely demand. More often, it’s that the business model itself requires too much investment to grow. That’s why scalability begins with a deceptively simple question: 

What is business investment?

In The Value Equation, business investment is the first of six universal financial variables because it sets the outer limits on everything that follows. Before margins matter, before growth matters, and before financing decisions matter, a business must first answer how much capital it requires simply to operate and expand.

Two businesses with identical revenues and margins can experience very different outcomes if one requires materially more business investment to support each new dollar of sales.

Business investment beyond accounting labels

You might be imagining business investment as plant, property, and equipment. That view is understandable, and accounting conventions reinforce it by separating assets into long-term and current categories. Economically, however, business investment is much broader. It includes all assets essential to revenue creation, regardless of how they are classified on a balance sheet. Inventory, accounts receivable, required cash balances, and prepaid operating costs can matter just as much as machinery or real estate.

What unites these assets is not their accounting treatment, but the fact that they must be funded by equity or Other People’s Money (OPM) for the business to function. In Value Equation terms, business investment can be understood as the assets required to produce revenue, net of unsecured, non-interest-bearing obligations. 

Items such as trade payables, accrued expenses, deferred revenue, and customer deposits reduce business investment because they allow the business to operate without tying up capital. This framing removes accounting noise and focuses attention on what actually constrains scale: 

How much capital must be committed before revenue can be realized. Entrepreneurs tend to grasp this intuitively even if they don’t necessarily recognize the wording. All things being equal, a business that requires less capital to grow is easier to scale, easier to finance, and easier to control.

Why business investment sets the ceiling on growth

Scalability doesn't simply determine whether revenue can increase. It determines whether revenue can increase without requiring proportional increases in investment. When a business needs substantial additional capital, each time sales rise, growth becomes dependent on financing. That dependence often brings dilution, leverage, and structural fragility. 

By contrast, businesses with low incremental investment requirements can expand smoothly, preserve ownership, and rely more on their underlying economics. This distinction explains why some businesses feel light and flexible as they grow, while others feel increasingly constrained, even when demand is strong.

Asset efficiency as the foundation of scalable business models

Asset efficiency – sometimes called business investment efficiency – is simply the discipline of keeping required investment as low as possible without impairing the business. In some models, like restaurants, this might mean building smaller, more efficient facilities, and avoiding over-investment in real estate or equipment. In others, such as manufacturing or consumer products, it often involves managing inventory, receivables, and prepaid and deferred costs.

Retailers like Walmart, for example, have minimal accounts receivable because customers pay immediately. Technology and subscription businesses often collect cash quickly and carry little inventory.

These differences explain why some businesses scale smoothly, while others feel increasingly capital-constrained as they grow.

Choosing scalability

Business investment isn’t something that happens to a company, it has to be designed into the business model from the outset. Two companies can pursue the same customers with very different capital requirements depending on how they structure operations, supply chains, and delivery. Those structural choices determine whether growth compounds value or simply magnifies complexity. The most costly time to discover that a business model does not scale well is after growth has already begun. Once customers, employees, and capital providers are in motion, structural constraints are far harder to unwind.

Understanding business investment early allows leaders to design for scalability rather than react to it. The next thing you need to understand is how to put all of this into the context of designing business models that can grow without breaking.

So which scalable models are actually worth building?

Stay tuned here or on my YouTube channel as we continue to unravel what founders and business leaders know to become business rich.